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Yes you will be covered for medical expenses if you ride your own motor cycle during a Trip away from your country of residence provided you have a full licence, are wearing a safety helmet and you are riding on road.
Yes, you can purchase a single trip policy for the remaining part of your trip.
Cover for any pre-existing medical conditions will be the same as your original policy. There will be no cover relating to any Illness or Bodily Injury suffered during the Period of Insurance of your previous Europesure policy or since it expired, whether or not you have received treatment, claimed or intend to claim. The full period of your Trip away from your Country of Residence, including this Stay Longer policy, must not exceed the policy maximums for your age. See Frequently Asked question: What is the maximum number of days per trip that I can purchase? for details. There are some other conditions and details can be found in Definition 19 – Period of Insurance, of the full Policy wording.
If you have a question which is not answered here, please feel free to contact us at enquiries@statusglobalinsurance.com or telephone +44 (0) 1277 637585.
In the unlikely event that you are not satisfied, please follow the Complaints procedure shown in your Policy Wording. Or refer to the How to Complain information on the Complaints page of this website.
If you are resident in a country of the EU or EEA, your premium must be paid in Euros (€).
If you are resident in the UK or Gibraltar, your premium must be paid in Sterling (£).
The currency in which your premium is paid is the currency that will apply to the cover you have purchased, and in which a claim will be settled and the chosen excess applied.
Your payment will be debited to your debit/credit card in the currency in which the premium is paid.
Yes, under our Single and Annual Multi-Trip policies you can take out our optional golf cover. It covers not only your owned or hired golf clubs for loss and damage up to £/€ 1000, but it also covers you against loss of green fees.
If it is a small claim for medicines or minor treatment, you should pay the bills and submit your claim to the nominated claims company shown on your Schedule of Insurance and in the full policy wording.
If you are admitted to hospital or the medical bills are large, then you should contact the nominated Medical Assistance Team shown on your Schedule of Insurance and the full policy wording.
On all our policies a couple is defined as: any two adult persons (including same sex) who are married, in a civil partnership or in a common-law relationship or who have co-habited for at least 6 months.
On all our policies a family is defined as any adult couple (including same sex) who are married, in a civil partnership or in a Common-law relationship or who have co-habited for at least 6 months and all dependent children aged up to and including 17 years at the date of purchasing the travel insurance.
On all our policies a single parent family is defined as one adult and all dependent children aged up to and including 17 years at the date of purchasing the travel insurance.
You are covered for a number of sports and activities which are carried out on an occasional basis. For specific details refer to the Activity and Sports Section in the full Policy Wording .
Single Trip policy – Cover for cancellation of a trip commences at the time you book the trip or the policy is purchased and the premium paid, whichever is the latter.
Annual Multi-Trip policy – Cover for cancellation of a trip commences at the time you book the trip during the Period of Insurance or at the start of the Period of Insurance, whichever is the latter.
Cover for Cancellation ends when you leave your home or place of work, to start your trip, whichever occurs last.
Any of the adults named on the Schedule of insurance can travel separately. A child named on the policy must travel with another adult. This can be an adult named on the policy or any other responsible adult aged 25 or over.
Policies for residents of the EU and EEA are insured by SI Insurance (Europe), SA. The Insurer is a Luxembourg based insurance company with a registered address at 40 Avenue Monterey, L 2163, Luxembourg and company registration number B221096. The Insurer is authorised by the Luxembourg Ministry of Finance and is supervised by the Luxembourg insurance regulator Commissariat aux Assurances. SI Insurance (Europe), SA is part of the worldwide Sompo International Insurance group.
Policies for residents of the UK and Gibraltar are insured by Endurance Worldwide Insurance Limited, which is registered in the United Kingdom at: 2 Minster Court, 1st Floor, Mincing Lane, London, EC3R 7BB. Endurance Worldwide Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Whilst you are travelling in your country of residence there is no cover under section 2 of the policy for emergency medical and repatriation expenses, hospital inconvenience benefit, funeral expenses or pet care.
However, if your trip in your country of residence is away from your home for at least 2 nights stay in pre-booked accommodation, or there are travel arrangements that have been pre-booked with a commercial carrier, you will have cover under all other sections of the policy.
An excess is the first part of any claim that an Insured Person must pay before the policy will come into force. Details of the excess you have chosen can be found in the Schedule of Insurance which was issued to you when you purchased your insurance..
No, Winter are not covered automatically. However, you can choose Winter Sports cover as an option on both Annual Multi-trip and Single Trip policies.
Annual Multi-trip policies – Cover can be added at any time during the policy period and will give a total of 17 days Winter Sports cover during the whole validity period of the policy.
Single Trip policies – Cover can be added at any time before the date the trip is due to start and will give cover for Winter sport for the whole of the trip.
The reduced rate for children applies up to the age of 17 at the date of purchase of the insurance when a child is named on a family policy. If a child is the insured person on their own policy the child rate will not apply. The full premium must be paid.
Annual Multi-trip policies
Depending on your age and destination, an Annual multi-trip Policy can be purchased to cover individual trips of either: 17, 32, 45 or 90 days. Subject to the eligibility requirement set out in Definition 9 – Country of Residence in the full Policy wording, unlimited trips can be taken during the policy period up to the maximum number of days per trip that you have purchased.
Maximum periods per trip by age and destination are:
Trips to Europe:
Trips Worldwide (excluding USA/Canada)
Trips to USA/Canada
Single Trip Policies
Depending on your age and destination, a single trip policy can be purchased for a maximum of 180 days.
Maximum trips by age and destination:
Trips Worldwide (including Europe but excluding the USA and Canada):
Trips to the USA or Canada
If you are aged 90 or over and resident in the United Kingdom, you may be able to purchase insurance from another UK provider. To find out, please follow this link: Good to Go Insurance
Illness caused by the COVID-19 virus, will be treated in the same way as any other acute illness you might suffer during your trip.
The underwriters of the Europesure travel insurance do not ask you declare any pre-existing medical conditions you may have.
The cover available is as follows:
Exclusions list
a) Any respiratory condition (relating to the lungs or breathing), heart condition, stroke, Crohn’s disease, epilepsy or cancer where you have received treatment in the last consecutive 60 months before the policy is issued.
b) Any condition where you have received a terminal prognosis
c) Any medical condition that you are aware of but have not had a diagnosis
d) Any condition where you are on a waiting list for treatment or know that you will need treatment.
e) any condition (even if it is on the list of conditions which can be covered automatically) for which you have had surgery or in-patient treatment at a hospital or clinic, or have undergone investigations at a hospital or clinic, during the 12 months before your trip.
There is cover for:
Any respiratory condition (relating to the lungs or breathing), heart condition, stroke, Crohn’s disease, epilepsy or cancer where you have not received treatment and the condition has been stable and well controlled on GP administered medication for the full 60 months before the start of your trip. Treatment includes but is not limited to: non-routine tests or investigations by your doctor or a consultant/specialist; hospital admission or referral and/or newly prescribed drugs or medication because of a worsening of your condition.
There is a list of medical conditions which will be covered, provided you can comply with any of the conditions shown in brackets against the condition.
If you have a medical condition, which is not excluded in the Exclusions List and is not included in the list of conditions that can be covered then you will have cover if:
For full policy information click here
You can add any of the Optional Covers at any time during the validity period of the policy while you are in your country of residence and not travelling. You cannot add an optional cover whilst you are away from home during a Trip.
When you add any of the Optional Covers to your policy there will be an additional premium to pay.
Yes, you can remove cover under Section 1 from your policy. This means that you will no longer have cover for the following:
For details the cover you will no longer benefit from, please check the full policy wording.
Yes, if you are making a trip, which will take you to a destination elsewhere in the world and you do not intend to return to your country of residence, you can purchase a single trip policy. The period of cover, shown on your Schedule of Insurance, should start when you leave your home in your country of residence and end 24 hours after you leave immigration control in your destination country.
If you require cover in your destination country for longer than the 24 hours after you arrive, and your final destination country is not the USA, Canada or Australia, you may be able to purchase a One-Way Trip Extension. This offers cover for up to an additional 31 days. However, there are limitations related to your age and destination. The maximum period of cover for a One-Way trip policy including the extension, cannot exceed the maximum for a standard single trip policy. For details of the maximum periods of cover for single trip policies please review the Frequently Asked Question headed: What is the maximum number of days per trip that I can purchase?
When you hire a car during a trip away from your country of residence, the hiring company will provide you with motor insurance to cover you whilst you are driving the hire car. However, the excess to be paid by you if there is damage to the car, before the motor insurance will cover costs, is frequently very high. The Car Hire Excess Waiver option will pay you back the amount of any excess you must pay following damage to the hired motor vehicle.
When you purchase the Car Hire Excess option you will also have cover for other things that might create unexpected expenses for you during the rental period.
These expenses can be paid and then claimed back from this insurance once you return from your trip.
Yes, you can remove cover under Section 4 from your policy. This means that you will no longer have cover for the following: